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Seminar Theatre 6
We will explore the complexities of how to accelerate businesses through the utilization of truly effective outsourcing, especially for SME and Startup businesses.
working through the multiple decisions of product design, understanding MVP and then exploring how to determine which roles to outsource, why outsource and when to do it, we will investigate the full scope of how to truly accelerate business growth
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Seminar Theatre 6This seminar helps business leaders understand how AI is changing both business growth and cybersecurity risks. Learn the key threats, common blind spots, and practical steps to protect your company while adopting AI safely. Designed for business owners, directors, and decision-makers who want to stay competitive without exposing their organisation to unnecessary digital risk.
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Seminar Theatre 6This seminar helps business leaders understand how AI is changing both business growth and cybersecurity risks. Learn the key threats, common blind spots, and practical steps to protect your company while adopting AI safely. Designed for business owners, directors, and decision-makers who want to stay competitive without exposing their organisation to unnecessary digital risk.
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Seminar Theatre 4: Sponsored by CountHQAs AI becomes increasingly capable, communication is becoming the ultimate competitive advantage. Discover why businesses that combine AI with authentic human influence consistently outperform those relying on technology alone. Leave with practical strategies to communicate more persuasively, build stronger relationships, and create lasting business impact.
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Seminar Theatre 4: Sponsored by CountHQThis session explores how AI is being used in bookkeeping, payroll, financial reporting, finance manager and CFO workflows today. Through short live or recorded demonstrations, it shows how finance managers, CFOs and accountants are combining AI with offshore teams to increase capacity, improve consistency, and reduce costs. Attendees will gain practical insights into what is working and how to implement it within their finance operations today.
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Keynote Theatre 2AI is making businesses faster, smarter, and more efficient. But when everyone has access to the same tools, efficiency alone is no longer a competitive advantage. In this thought-provoking session, Hanny explores how leaders can leverage AI to rethink business models, uncover new opportunities, and create their next Blue Ocean instead of competing harder in an increasingly crowded Red Ocean.
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Seminar Theatre 5The industry is obsessed with forcing artificial intelligence into every application, but AI isn't a silver bullet. Thoughtless implementation often creates expensive technical debt. This session cuts through the hype to explore a cautious, pragmatic approach to AI adoption. Learn when AI genuinely adds value, when traditional software suffices, and the methodologies required to build reliable, AI-enabled systems without falling for the industry fluff.
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Seminar Theatre 4: Sponsored by CountHQAI is creating powerful new opportunities for SMEs, but technology alone cannot solve unclear workflows, fragmented data, or poorly designed business processes. This session explores why strong ERP implementation and solid operational design remain essential in the age of AI, and how businesses can build the right foundation for practical AI adoption, intelligent automation, improved visibility, and sustainable productivity gains that support real day-to-day operations.
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Seminar Theatre 5
Discover how small businesses can dramatically scale operations using lean offshore teams (for example in the Philippines), enhanced by AI. This seminar shows how accounting, HR, sales, and operations can be largely automated while keeping humans firmly in control—delivering efficiency, resilience, and a strong sense of humanity at the core of modern business operations.
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Keynote Theatre 1Every business now has access to AI. Almost none are growing because of it. The reason is not the technology, it is the design around the technology. Naman, drawing on two decades of experience across enterprise software and technology adoption, argues that AI-era growth is an architecture problem, not a technology one, and shows leaders how to stop hoping and start designing
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Seminar Theatre 6AI agents are moving beyond simple chatbots — they can now reason, plan and act autonomously around the clock. But how do you run them securely without relying on the cloud? This session introduces NVIDIA NemoClaw, an open-source stack for deploying always-on AI agents locally on hardware like DGX Spark and DGX Station. We’ll explore what’s possible and how to get started.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorCompeting for talent as a small business in Singapore feels like an uneven fight. But it doesn't have to be. Drawing on the latest Indeed and Glassdoor data, this session reveals what Singapore job seekers are really looking for, and how small and medium businesses can use employer reputation, smarter job posts, and workplace culture to attract great hires without the big-company budget.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorUnlock B2B success in Asia with this 30-minute masterclass on customer-driven Go-To-Market strategies. First, we build a strategic foundation—aligning brand positioning with inbound and outbound lead-gen to navigate the regional mosaic. Then, we dive into "Surround Sound" execution: a multi-channel outreach approach across Email, LinkedIn, and Phone designed to break through to busy APAC executives. Transition from a strategic "Why" to a tactical "How" with a proven roadmap for growth.
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Keynote Theatre 1As companies scale, things start to break. Teams grow, communication fragments, and visibility fades which leads to leaders making decisions without a clear picture. The problem isn't growth, it's the lack of a system to support it. Discover how fast-growing businesses are using AI to automate repetitive work, unlock hours every week, and build the clarity, alignment, and ownership needed to scale with confidence.
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Seminar Theatre 6Discover how to shatter your e-commerce growth ceiling in this high-energy strategic session. Learn why traditional scaling methods trap your cash in inventory and how the revolutionary ScaleUp Co-Investment Program provides complete funding for your inventory and marketing without taking equity. You will walk away with a proven, actionable blueprint to unlock your capital, leverage top-tier partner ecosystems, and dominate your market.
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Seminar Theatre 6Discover how to shatter your e-commerce growth ceiling in this high-energy strategic session. Learn why traditional scaling methods trap your cash in inventory and how the revolutionary ScaleUp Co-Investment Program provides complete funding for your inventory and marketing without taking equity. You will walk away with a proven, actionable blueprint to unlock your capital, leverage top-tier partner ecosystems, and dominate your market.
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Keynote Theatre 1As businesses grow, the way they think about talent must evolve. In today’s fast-changing environment shaped by AI and shifting skill needs, building a scalable team is no longer just about hiring, instead it’s about making smarter decisions on skills, roles, and capability. This session explores how leaders can move beyond reactive hiring to build adaptable, future-ready teams that drive sustainable growth.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorThis seminar explores how technology and curated experiences are transforming one of the world's oldest industries. Luiz Pinheiro shares how Wine Adore combines immersive wine tastings with a digital ecosystem, including a Wine Super App and corkage fee directory, to reshape consumer behavior. Attendees will gain insights into building scalable, experience driven businesses and modernizing traditional markets through innovation, distribution, and customer centric design.
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Seminar Theatre 4: Sponsored by CountHQDiscover how SMEs can tap into regional talent hubs in Asia to scale faster without sacrificing quality or culture. This session unpacks practical models for building nearshore teams, where they work best (and where they don't), and how to balance cost savings with control, collaboration, and performance. Walk away with a clear, actionable framework you can apply immediately to your own growth plans.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorIn today's business environment, technology is no longer optional. It's the engine that powers growth. But technology alone doesn't create scalable businesses. This seminar reveals the critical partnership between process design and technology implementation that transforms ambitious companies into efficiently scaling enterprises. We'll explore a proven, integrated approach that combines smart process optimization with the right technology infrastructure to build businesses ready for exponential growth.
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Seminar Theatre 5Most companies are using AI. Almost none are seeing real results. Why? Because AI isn't a tool problem, it's a business design problem. In this session, discover how to redesign your operations into an AI-powered system across marketing, sales, and customer experience. Featuring a real case where this approach drove 3x revenue growth without increasing headcount.
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Seminar Theatre 5Many small or emerging businesses assume manual processes are just a phase before they "grow into" better digital solutions. In reality, most business tools were built for companies with IT teams and five-figure budgets, leaving SMEs to duct-tape solutions together. We’ll unpack why that gap exists, what it's costing you, and what you can do about it.
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Seminar Theatre 4: Sponsored by CountHQClose Better Deals: Negotiation Tips Every Business Owner Needs is a high-impact session rooted in the proven methodology of Scotwork. Designed for business owners, it delivers practical, real-world negotiation strategies to strengthen deal-making capability, avoid costly mistakes, and unlock greater value. Participants will takeaway tips to enable them a structured, results-driven approach to negotiating with confidence and achieving consistently better commercial outcomes.
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Keynote Theatre 1
Drowning in data noise and vanity metrics? Managing your business using past data is like driving while staring at your rear-view mirror. In this session, Oracle NetSuite reveals how AI shifts companies from the legacy of tracking metrics and activities to looking at key results and outcomes to help them navigate predictively. Learn how leading businesses can deploy their “Business GPS" to eliminate guesswork and lock in predictable growth.
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Seminar Theatre 4: Sponsored by CountHQGrowing businesses are often slowed down by hidden operational bottlenecks and workflow chaos. This session offers a practical blueprint to fix it. Discover how modern SMBs are digitally transforming by letting AI agents execute backend tasks while humans make the final calls. By putting AI to work and keeping people in control, you will dramatically reduce cycle times, maintain strict compliance, boost employee productivity, and unlock new revenue growth.
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Keynote Theatre 1Chitra will present a strategic perspective on customer centricity, explaining how customer insights and sentiment analysis strengthen service excellence and brand advocacy. She will introduce the frameworks that reinforce our culture of continuous improvement and support operational excellence. Additionally, Chitra will outline key change management approaches that ensure these insights are effectively implemented, empowering employees to adopt new practices and contribute to sustainable organizational transformation.
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Keynote Theatre 2Marketing is harder than ever today. AI makes it easier. This session will unveil TikTok’s vision for AI-powered growth and introduce its suite of advertising solutions. Discover how TikTok’s adaptive AI helps brands overcome campaign performance challenges, maximize sales on TikTok Shop, and drive greater efficiency and ROI. Learn how to future-proof your business by achieving continuous creative supply and always-on optimization.
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Keynote Theatre 1Discuss how PayPal engages government and policymakers on key issues, and how that helps to empower SMBs. Share how it’s important to understand government priorities to navigate the competitive digital landscape, and how working with partners (e.g. PayPal) to leverage their expertise and relationships
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorExpanding into Southeast Asia is one of the most compelling growth opportunities for international businesses today — but most companies underestimate how difficult execution actually is on the ground. Drawing on 20 years of experience across global 3PL, freight forwarding, and supply chain operations in Europe, Hong Kong, and Southeast Asia, this session delivers practical, unfiltered insight into what market entry and operational excellence really require to succeed.
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Keynote Theatre 2Careers don’t move in a straight line. In From Code to Kebabs, Sanjay Rekhi shares his journey from a stable semiconductor and SaaS career to becoming a food-tech entrepreneur and founder of Kebabs Faktory and Genie Collective. He highlights the importance of ownership, reinvention, calculated risk-taking, and building systems over comfort. Blending technology with hospitality, he emphasizes leadership, authenticity, resilience, and the belief that a degree is a toolkit — not a cage.
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Keynote Theatre 2AI is shifting from tool to teammate. In this keynote, Melanie Sharpe Nseir shows how business leaders can turn copilots and AI agents into real productivity and growth—enabling leaner teams, faster execution, and better decisions. You’ll learn how leading organizations are building “Frontier Firms” with human–AI teams, strong governance, and a practical 90-day approach to move from pilots to impact.
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Seminar Theatre 4: Sponsored by CountHQLearn from real experience on how a Singapore-Australian SME transformed their business through infusing AI into their business processes - driving growth, increasing customer satisfaction, reducing FTE by > 50%, taking in more cash and turning loss into profit. This success story then inspired the founders to launch Revio Labs to leverage our learning and help other SMEs achieve the same.
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Keynote Theatre 2One day you have a badge, a budget, and a team behind you. The next, you're two people with a big idea. This is the unfiltered story of taking the plunge from corporate giant to startup founders.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorMany service businesses struggle with invisible, repetitive tasks that quietly drain time, reduce efficiency, and limit growth. This seminar explores how automation and smart digital tools can transform operational workflows, freeing teams to focus on what matters most: delivering exceptional customer experiences. Attendees will gain practical insights into streamlining bookings, managing staff, and optimizing operations without losing the personal touch that keeps clients coming back.Speakers
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Seminar Theatre 5
This seminar will introduce Elephants Inc. A non-bank alternative for the AI world. Powered by stablecoins, enabled by FIAT.
It will introduce how banking can be achieved through multiple tools, how AI enables hyperscalability, and how the future of banking is off-platform, and in chat.
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Keynote Theatre 1For decades, traditional businesses relied on manual processes and historical data to drive decisions. Today, AI is rewriting the playbook. This session explores the shift from "gut-feel" management to predictive intelligence, showing how industries are integrating AI to optimize their business, automate mundane back-office tasks, and personalize customer experiences at scale. It’s not about replacing the human element; it’s about supercharging it.
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Seminar Theatre 6In AI era, smart strategies are needed for companies to grow. We will share a detailed strategy on how companies can grow business, acquire new clients and increase success rate in AI era. We will share AI strategy, tips and tricks for companies in various industries to grow faster. How to prioritize your marketing budget and where to focus. Practical examples for business success will be shared.
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Seminar Theatre 6Many businesses struggle with unpaid invoices, cash flow challenges, and difficult debtors. This seminar explains how corporate debt recovery really A short description of the mary works, from prevention and negotiation to investigations, legal enforcement, and successful recovery strategies. Participants will gain practical insights into protecting their businesses, improving cash flow, and increasing the likelihoop of recovering outstanding debts while preserving while preserving commercial relationships wherever possible.
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Seminar Theatre 4: Sponsored by CountHQEvery business has a profile most founders have never seen — defined not by revenue, but by the strength of its culture, the clarity of its strategy, and whether it can scale without breaking. Investors are constantly improving how they assess these dimensions, customers already feel them, and competitors probe for cracks. As AI commoditizes execution and traditional networks match by title instead of need, self-aware founders gain the edge to build a self-directed ecosystem.
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Seminar Theatre 4: Sponsored by CountHQAI answers is becoming the first touchpoint for your brand (or your competitor's), not clicks on your website. In this session, we'll unpack why AI discovery matters, which factors strongly affect your chances of getting recommended, and how you should revamp your marketing strategies to grow brand visibility on this emerging channel to market. Walk away with a practical playbook to grow AI visibility for your brand.
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Seminar Theatre 5Most growing businesses hit the same wall. Design becomes a bottleneck before it becomes a budget line. Too much for a freelancer, not enough to justify a full-time hire. This session looks at a third option: embedding one or two skilled designers into your team, working with AI to move faster, without the cost, risk and management load of recruiting locally. Practical, honest, and based on running design teams across Asia.
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Seminar Theatre 4: Sponsored by CountHQJoin Oommen Abraham as he shares how HR automation is transforming organisations through transparency, fairness, and people-centric processes. Discover how paperless HR systems are driving productivity, profitability, employee engagement, and scalable growth. An insightful session for leaders looking to build future-ready organisations through technology-enabled HR transformation.
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Keynote Theatre 2As your customers increasingly rely on ChatGPT, Claude, and other AI assistants to discover products and services, businesses need to rethink their digital presence. This session shares practical strategies to improve AI visibility, helping your business become easier for AI to understand, trust, and recommend in the new era of AI-powered search.
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Keynote Theatre 1Samsung traded salted fish. Shell sold shells. Amazon sold books. BYD was a battery company. The best companies in the world, innovate, pivot, experiment to survive and flourish. There is a strategic method to the madness, to identify opportunities, minimize upfront investments while amplifying results and learnings. Innovation need not be a costly exercise if done right. I will show you how, with a mix of methodology and inspiring examples.
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Seminar Theatre 4: Sponsored by CountHQThis seminar will highlight investment ready and partnership opportunities in thriving and growth stage impact SMEs in Ghana. Most importantly, the seminar will focus on the role IBC will play in guaranteeing a smooth engagement, partnership and investment process. IBC creates a unique and secured environment for investors to safely invest and manage their investments and help navigate the nuances of the local environment.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorIn this session, Aloysius will be going through roughly how AI works, in what context AI is helpful, and in what context AI is NOT helpful, and given the current technology, what is possible. Moving on to share about how Merchaint has helped companies toward digitalization and improving productivity - especially those handling high volume of administrative documents.Speakers
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Seminar Theatre 6
Lead Generation in the Age of AI
Focus Industries: Technology, Cybersecurity & SaaS in Emerging Asian Markets
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Keynote Theatre 1In this keynote, Ciyi shares her leadership journey and the lessons that shaped her growth. Drawing on real-world experience leading high-stakes, cross-functional work, she offers practical advice on building confidence, developing executive presence, navigating ambiguity, and leading with clarity and empathy - especially as a woman who has forged her path in leadership.
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Keynote Theatre 1In an era where consumers expect personalised experiences across every touchpoint, creative quality has become the single biggest driver of advertising performance. This session explores how generative AI is transforming the way businesses create ads — enabling even small teams to produce diverse, high-performing creative at scale. Learn practical strategies for using AI-powered tools to personalise your marketing, reduce costs, and drive measurable growth.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorMany organisations do impactful work but struggle to explain why it matters, to whom, and over what timeframe. Too often, impact reporting becomes a laundry list of activities—cluttered with superlatives and inflated claims—rather than a credible account of outcomes and value. This talk reframes impact reporting as a strategic discipline for business and innovation leaders, focusing on clarity, evidence and trust, and shows how to move from listing outputs to communicating impact that is believable, usable and worth backing.
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Seminar Theatre 5Top-tier design firms prioritise the biggest names, leaving fast-scaling companies to navigate underqualified contractors and costly delays. In this session, Seth Foo explores the hidden price of that gap — and how high-growth companies can access institutional-grade design and execution without the enterprise budget. Walk away knowing what your office should be doing for your business.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorWe will show Startups and SME how to effectively circumnavigate the obstacles that have kept them from being able to achieve cost-effective and sustainable access to legal support as they navigate the complexities of the modern business landscape. SME's now think of legal as a "only when i have to" and a "as little as i can get away with" proposition. The mindset reflects the structural barries the SME community has had when it comes to effective legal support - and in turns means they are not benefiting from the incredible business enabling contribution that progressive legal support can provide. All that changes with this session!
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Seminar Theatre 5Everything you believe about star salespeople is wrong — and that's the best news a founder can get. In this session, 28-year enterprise sales leader Raju B S dissects the invisible strategy layer rainmakers run on every complex B2B deal, then shows how any startup or SME can extract its own How-You-Win into a repeatable system, so ordinary teams close like the best seller the company ever had.Speakers
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Seminar Theatre 6In this session, Miguel Apolinar Alvarez explores how artificial intelligence is transforming outsourcing from a cost-driven model into a capability-driven one. Drawing from real-world experience across telecom, finance, and digital services, he shares how businesses can design AI-augmented teams that balance automation with human expertise to deliver smarter, more resilient, and scalable operations in today's rapidly evolving landscape.
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Seminar Theatre 5Growing your business is the goal. But expansion, a second outlet, a new market, a bigger operation, is where things quietly come apart. Andrew draws on 20+ years of supply chain leadership to walk you through a practical, honest readiness check: the 5 things most founders don't look at until it's too late. You'll leave with a clear picture of where your business is ready and where it isn't. No frameworks. Just questions worth asking before you commit.
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Keynote Theatre 2Discover how you can enable your sales team with Slack as your AI workspace to transform your workspace into an autonomous revenue engine. Learn how AI agents work natively within your team's workflow to qualify leads, surface deal risks, and eliminate administrative friction. Perfect for Heads of Sales and C-Suite leaders, this session delivers a practical blueprint to maximize sales velocity and drive immediate, measurable AI ROI.
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Keynote Theatre 2SMBs are rapidly emerging as a critical growth engine, yet enterprises often underestimate their needs. In this session, we explore why small and medium businesses represent the next frontier of opportunity, the gaps between SMB expectations and enterprise offerings, and how organizations can rethink strategies, solutions, and engagement models to capture this untapped potential. Attendees will gain actionable insights to better serve SMB customers and drive sustainable growth.
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Keynote Theatre 1Marketing has shifted from being heard to being shared. In a world of constant scroll, brands must be designed for conversation - built to engage, co-create, and spread. Being Social by design means embedding shareability into every idea, system, and interaction. It demands strategic clarity, creative collaboration, and bold thinking and forces marketers to move beyond campaigns to continuous content ecosystems that earn relevance, spark participation, and turn audiences into active storytellers.
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Seminar Theatre 5Most small business owners struggle with outdated websites that can't keep up with their growing needs. This seminar shows you how to integrate AI-powered tools into your website to streamline daily operations — from customer support to scheduling and sales. You'll learn practical, non-technical steps to transform your website from a static brochure into a working business engine that saves you time and money.Speakers
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Keynote Theatre 2The future of customer service is agentic. In this session, discover how Salesforce Service Cloud, Agentforce, and Slack work together to redefine what a modern service team looks like — where AI agents handle routine cases autonomously, human agents are empowered with real-time context, and collaboration happens instantly. Walk away with a clear picture of how your organisation can deliver faster, smarter, and more personalised service at scale.
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Keynote Theatre 1Every SME now has the same AI tools as their largest competitor. Capability, speed and cost are flattening as advantages. Trust is the one that compounds and the businesses that build it before they scale will define the next decade. Aditi Kumar, an AI transformation and risk leader, makes the case for trust as the SME's AI moat.
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Seminar Theatre 6Discover how businesses are crushing capacity constraints by combining offshore talent with custom AI workflows. This presentation delivers a practical blueprint for driving exponential scalability and operational efficiency. Learn to eliminate routine bottlenecks using apps like Xero and Hubdoc automation while maintaining 100% data integrity through robust Human-in-the-Loop (HITL) quality assurance processes that safeguard your firm’s precision.Speakers
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorExplore how hyperlocal logistics is transforming e-commerce by building trust, speed, and accessibility for MSMEs and digital businesses. This seminar highlights how smart delivery ecosystems empower entrepreneurs, strengthen customer confidence, and create scalable opportunities through technology-driven logistics and transport solutions.
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Keynote Theatre 2SMEs drive the global economy but choke on manual, fragmented systems. This session introduces The Growth Operating System, shifting mid-market companies to a unified digital spine. Discover how embedding advanced AI and real-time financial services eliminates friction. Learn how autonomous agents automate reconciliation while embedded financial networks instantly bridge the global $5.2 trillion financing gap.
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Seminar Theatre 6
This session explores the operational realities of cross-border growth in ASEAN and why SMEs, finance leaders and corporate secretaries need to rethink how they manage currency exposure, tax efficiency and regional financial infrastructure.
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Seminar Theatre 4: Sponsored by CountHQ
The new rules of global hiring: how APAC's fastest-growing companies are building borderless teams. Hiring across borders in APAC has never been more complex, or more critical. In this fireside chat, we dig into the real challenges of managing global teams: compliance, payroll, and the infrastructure that separates companies that scale smoothly from those that struggle. Practical, honest, and built for leaders who are already in the room. Presented by Deel | 30 minutes
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Seminar Theatre 4: Sponsored by CountHQIn today's crowded digital landscape, brands need more than just visibility — they need stories that connect. This session explores how storytelling, creativity, and digital marketing work hand in hand to build impactful campaigns, strengthen audience engagement, and drive measurable results. Attendees will gain insights into turning creative ideas into strategic marketing that resonates across both traditional and digital platforms.
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Keynote Theatre 2Efficiency was the goal of 2016; Antifragility is the mantra of 2026. As geopolitical friction adds a ‘trust tax’ to trade, how can your supply chain thrive? We’ll explore the four pillars of modern stability: Prioritized E2E Resilience for critical ranges, Effective Regionalization, Structural Simplification, and Digital Control Towers. Join me to transform systemic volatility into your primary competitive advantage in the Southeast Asian market.
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Seminar Theatre 5
The UN defines green financing as increasing the level of financial flows from multiple sectors to sustainable development priorities. In BTT's consulting paper (early 2022), we considered financial instruments and products that are labelled green in scope.
This seminar will explore Green Finance development, particularly since 2021 and its role in climate, decarbonisation and net zero. This also brings us to a very relatable topic in daily life: energy.
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Keynote Theatre 1This keynote explores current trends and how SMBs are using AI to automate manual tasks and build custom solutions that extend their reach and help them better support their own customers. Discover how integrating these advanced tools directly into your daily workflows can turn small teams into powerhouse innovators. Learn to securely scale operations, optimize productivity, and leverage enterprise-grade AI to expand and grow your business.
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Seminar Theatre 5
As AI continues to reshape workforce expectations, organizations must rethink how they identify, assess, and develop talent. This seminar explores the strategic role of assessments in enabling smarter, data-driven people decisions, linking insights to capability growth, reducing bias in development and succession planning, identifying high potentials, and aligning evolving business needs with workforce readiness to build future-fit, AI-ready organizations.
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Seminar Theatre 5Artificial intelligence is flooding the market with content, insights, and “expertise.” But when expertise becomes abundant, credibility becomes scarce. This session explores the emerging “Trust Tax”, the hidden cost professionals pay when credibility erodes in an AI-driven world. Adrian Low examines the new economics of trust and how practitioners, consultants, and coaches can remain credible, authentic, and valuable in an age of AI-generated knowledge.Speakers
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Seminar Theatre 6Most SMEs believe growth requires more capital, more staff, or bigger budgets. In reality, the biggest growth opportunities are often hidden inside the business itself. This session reveals how leaders can unlock 3x revenue growth by sharpening strategy, focusing on high-value markets, and building capabilities that scale. Learn practical frameworks used by successful SMEs to grow faster, compete smarter, and expand without relying on additional capital.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorBusinesses today are adopting more AI tools than ever, yet many are still struggling to achieve meaningful business outcomes. This panel explores why operational complexity, disconnected systems and unclear ROI are becoming major challenges, and how businesses can take a more practical, simplified approach to AI adoption, productivity improvement and digital transformation.
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Keynote Theatre 2Avoid the most costly mistakes entrepreneurs make in Singapore - from business structuring and banking to hiring - mistakes that can cost you tens of thousands of dollars and months of your time. In this session, award-winning entrepreneur Tatiana Sheremetieva shares real-world insights into key pitfalls across structure, compliance, costs, revenue, and growth. Learn how to make smarter decisions, protect your resources, and build a business that is not just a legal entity, but truly profitable and scalable.
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Seminar Theatre 5As CEO of Celerity LLC, I have spent over a decade helping businesses scale through outsourcing solutions built on speed, reliability, and innovation. In June 2025, a dispute with my Filipino and U.S. partners led to the loss of assets I helped build, prompting ongoing legal action in the Philippines. I share this experience to highlight the importance of due diligence and strong legal protections in international outsourcing partnerships.
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Seminar Theatre 5
In 2026, most businesses are“omnichannel" in setup but still fragmented in execution. Customer conversations happen across social media apps, calls, chats, and emails, yet rarely connect into a single, actionable narrative.
This session explores how businesses can unify customer signals into a true source of truth, and how embedded AI within Zoho's CRM suite turns scattered data into context-aware actions. Learn how to move beyond disconnected tools and towards a system that understands customer intent, recommends next steps, and executes work through intelligent automation.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorThis session explores how startups and SMEs across Southeast Asia can build resilient and scalable payment foundations in a rapidly evolving digital economy. It will highlight practical strategies to localize payment acceptance, strengthen security, manage costs, and integrate solutions that support growth. Attendees will also learn how data insights, regulatory awareness, and responsive support models can help businesses improve conversion, protect trust, and operate confidently across diverse regional markets.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorIn a dynamic and challenging economic outlook, have the expectations of what a Company Secretary should deliver to the company changed? No longer a passive, compliance-based profession, corporate secretariats now need to juggle corporate exercises and high-level strategic advisory on top of the basic archival and compliance deliverables under the Singapore Companies Act.
Come hear whether the typical pain points apply to you, and how we are able to help.
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Seminar Theatre 6Enterprise AI was built for companies with data teams, big budgets and time to spare. That leaves out 98% of businesses. This session is for the rest of us: how small and medium businesses can get real results from automation without new hires, long implementations or yet another app. Expect practical examples, honest limitations, and a simple framework for deciding what to fix first.
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Seminar Theatre 3: Sponsored by Indeed+GlassdoorMost Singapore SMEs are losing clients to competitors who quietly dominate Google and Ai search results. In this seminar, Senthil breaks down exactly what those competitors are doing differently from content strategy to AI search visibility. And how you can close that gap fast. You will leave with a clear picture of where you stand and what to do next.
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Seminar Theatre 4: Sponsored by CountHQ
This session will cover the common challenges businesses face when hiring virtual assistants and why many remote hires fail to deliver results.
We'll discuss the key gaps in hiring, onboarding, and integration and how businesses can shift from simply outsourcing tasks to building a remote team that actually executes within their operations.
Attendees will walk away with a clearer understanding of how to structure, manage, and scale a virtual workforce effectively.
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Keynote Theatre 1Why Startups Slow Down As They Scale (And How to Prevent It): This seminar explores why startups often lose speed as they grow, and what founders can do to prevent it. Froilan Mendoza will share how technical decisions, team structure, and delivery systems shape growth, and why addressing execution friction early makes it easier to scale without compromising execution.
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Keynote Theatre 2
When customers search on Google, they see options.But when they ask ChatGPT, they get recommendations.
And right now, your competitors are being recommended — while your business is invisible.
In this session, discover how ChatGPT actually decides who to recommend, why most businesses are not showing up, and the exact system to ensure your brand appears when high-intent customers ask AI who to choose.
This is not theory — this is the next shift in how customers find and trust businesses.Speakers -
Seminar Theatre 4: Sponsored by CountHQMany SMEs rush into AI and automation without fixing inefficient workflows, unclear job scopes, or manpower gaps. This practical masterclass will help business owners identify operational bottlenecks, redesign roles, improve productivity, and build leaner, future-ready teams before investing in AI tools. Learn actionable workforce strategies, common transformation mistakes, and practical steps SMEs can implement immediately for sustainable growth.
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Seminar Theatre 6AI is no longer just for big companies with big budgets. In this session, StarHub Business Unit Head of ICT, Imran Nazi, shares how everyday SMEs are using AI to get more done with less from automating repetitive tasks, serving customers faster, and making better business decisions. No technical background needed. Just practical, real-world examples of AI at work, and a clear starting point for any business owner ready to take action.
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Keynote Theatre 2
This is a masterclass for start-ups and businesses dealing with the changing winds of the market while trying to grow. Through the story of Zoom, a start-up that grew into a global technology company and is now building a system of action for modern work, be inspired in your own business transformation.
Learn how Zoom is turning live collaboration into completed results, helping people seamlessly collaborate, communicate, and drive outcomes across modern work.
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Singapore | 1st & 2nd September 2027
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