Outsource Smarter. Scale Faster.
STACKph BPO provides high-performance customer support and back-office outsourcing solutions for businesses across the US, UK, and Australia. We specialize in Healthcare, Finance, Customer Experience, and Technical Support operations with HIPAA and PCI DSS compliant processes embedded into every engagement.
We support inbound and outbound voice operations, live chat, email management, appointment scheduling, claims processing, administrative support, and technical helpdesk solutions. Our teams are composed of fluent English-speaking professionals trained to deliver quality customer experiences while maintaining operational efficiency and compliance standards.
Proven Operational Performance:
- $2.3 Million USD annual billing generated
- 140% year-on-year growth
- 6 active clients across 3 continents
- 120+ active FTEs with growth outlook to 170 by year-end
- Over 800,000 customer transactions handled yearly
- 100% client retention rate
- Less than 5% absenteeism month over month
- 92% of leadership roles promoted internally
At STACKph BPO, we do not just run operations, we continuously improve them through Lean and Six Sigma-driven processes focused on efficiency, quality, and long-term client success.