The pandemic has transformed the retail landscape, accelerating the shift from brick-and-mortar stores to online shopping and forcing brands to rethink their strategies. In this seminar, Eric Ng will explore key growth trends shaping retail's future and share actionable insights for independent retailers to stay ahead.

Using real-world examples, Eric will show how tools like shoppable videos, livestreams, and AI-powered applications create immersive shopping experiences while maintaining the human touch of in-store shopping.

Attendees will learn to seamlessly integrate online and offline operations, manage multi-channel orders, and streamline tasks on a single, user-friendly platform.

This seminar is tailored to arm retailers with the knowledge and resources to:

● Elevate Customer Experience: Leverage AI-driven solutions to offer personalized and captivating shopping experiences that strike a chord with modern consumers.
● Maximize Operational Efficiency: Simplify retail management by converging online and offline operations onto a unified platform, thus saving both time and resources.
● Drive Sales Expansion: Capitalize on social commerce trends like livestreaming and shoppable videos to unlock new revenue streams.
● Future-Proof Your Business: Remain competitive by embracing cutting-edge technologies such as AI and omnichannel strategies, ensuring your brand is primed for the next phase of retail evolution.

Whether you're a small business or an established retailer, this seminar will provide the tools and strategies to thrive in a digital-first world. Join us to unlock your retail business's potential and turn challenges into growth opportunities.