PuzzleBox BPO Inc

PuzzleBox BPO, Inc. is a customer service solutions company that delivers intelligent outsourcing for both voice and non-voice digital services. With a full suite of scalable offerings—from 24/7 customer support and live chat to social media management, game support, and web/app development—PuzzleBox is built to help brands grow, connect, and evolve in today’s fast-paced digital world.

Founded with the mission to provide high-quality, cost-efficient outsourcing services to its clients, PuzzleBox also nurtures a company culture that brings out the best in its people. Their vision is to become a leading BPO in the Philippines, known not just for operational excellence, but for giving back to society by creating sustainable employment and fostering a collaborative, growth-driven workplace.

Their wide-ranging services include:

• Customer Support: 24x7 voice and non-voice support, technical assistance, live chat, website monitoring, and e-commerce support and data encoding services
   

• Creative & Content Services: Graphic design, branding, campaign collaterals, and social media content creation
   

• Game Support: QA testing, hack investigations, language localization, and live game management
   

• Social Media & Web Analytics: Brand social media monitoring and engagement, trend scanning, competitor analysis, and digital listening and strategy
   

• Web/App Design & Development: UX strategy, implementation, and ongoing maintenance
   

• Other Services: Game design, IT consultancy, email hosting, PR/marketing consultancy, and more
   

PuzzleBox is proud to support leading brands across industries such as entertainment, telco, FMCG, apparel, hospitality, and food and supplements—with clients including Coca-Cola, Italist, Sante Barley, Under Armour, Reebok, Cartoon Network, and Warner TV, among others (with several under NDA).

To learn more, visit www.puzzlebox-inc.com